This is a collection of generic Q&As. It might be updated as the project moves on, based on the questions you’d have raised. So feel free to reach out!

What are the main themes of the call for projects?

Analytics / Big Data / AI / Algorithms

  • Explore all the available sources of data to help us better understand our customer’s journeys and improve our scoring system capabilities
  • Build the proper AI ecosystem to support an holistic vision of the relationship with our customers
  • Apply deep learning ML/AI techniques to analyze customer behaviors and leverage on personalization

Design Methodology applied to front end development (UX/UI) in tech aggregator mindset

  • Develop innovative UI solutions to face the challenges of frictionless UX
  • Looking for user-centered design, practical and intuitive solutions

Document automation with data extraction

Leverage our ongoing digitization initiatives enabling internal efficiencies on document management, as well as providing digital interfaces for interaction between us and our customers and partners in the critical value chain interactions where document automation can improve the experience

Automation & Orchestration for Digital processes (e.g. RPA)

Enable layers of machine/machine and machine/people interaction to scale the end to end digitization of our processes

KYC and E-signature processes in Digital Onboarding processes

Innovative our solutions of digital KYC and contract formalization to embed in Omnichannel journeys, and prove a set of tools/features that allow different onboarding experiences according to each customer journey

Is it possible to contact the project team for further details before applying?

Yes, you can write to a specific email address: liliana.costa@tice.pt

What role does TICE.PT play in the call for projects?

TICE.PT is assisting Credibom all through the call for projects, from the formulation of the value proposition for start-ups to the selection of the winners.

Will the applicants retain intellectual property rights for their solutions?

Applicants will, of course, retain intellectual property rights over their own solutions. As regards solutions co-created by Sofinco and applicants, a legal term sheet will be proposed after the winners are selected, and this will provide a framework to settle the question of sharing intellectual property rights. This question will be discussed in negotiations between the start-up and Sofinco, or intellectual property will be shared by default.

What are the selection criteria?

Applicants will be evaluated on the quality of both the company and the experimental project with Credibom. Applications will be selected according to their clarity and various criteria including but not limited to:

The quality of the company:

  • Quality of the team
  • Maturity level of the solution proposed
  • Soundness of the business model
  • Etc.

The quality of the experimental project envisaged with Credibom:

  • Innovativeness and impact on the satisfaction of the customer/partner
  • Feasibility
  • Potential (including financial)
  • The start-up’s level of involvement with the project
  • Etc.

What is Start & Pulse?

CA Consumer Finance launches the 2nd season of Start & Pulse, its international open innovation program in partnership with Cap Digital, which is part of the Crédit Agricole Group’s global innovation approach.

For this second edition, the contest broadens and will include China and Morocco. A call for projects is launched in most subsidiaries of CA Consumer Finance: the Corporate Center and Sofinco in France, Agos in Italy, Credibom in Portugal, Creditplus in Germany, GAC Sofinco in China and Wafasalaf in Morocco.

The objectives of the CA Consumer Finance group? Innovate faster and be more audacious to better serve its clients and employees, and support start-ups to accelerate their growth and commercial success.